Help
Questions & answers.
Booking, prices, hours and what to expect from each service at Toni&Guy Essensuals Infopark.
Booking, prices & visiting.
Do I need an appointment?
Booking is the surest way to get the time and stylist you want. Book online or send a WhatsApp message with the service and a rough time, and the salon confirms your slot.
Do I have to pay to book?
No. A booking here is a request: you pick a service and a time, the salon confirms on WhatsApp, and payment is settled at the salon. For bridal or at-venue bookings, ask the salon about advances.
Is this the TONI&GUY on Civil Station Road?
No. This is TONI&GUY Essensuals Infopark, on Infopark Road at Kusumagiri. Kakkanad has other TONI&GUY salons; the prices, offers and bookings on this site are for the Infopark salon only.
Is the salon for men and women?
Yes, it’s unisex: men’s cuts, fades, beard work and grooming, plus women’s hair, skin, nails, bridal and party services.
Where exactly is the salon?
1st Floor, Pine Arcade, Infopark Road, Kusumagiri, Kakkanad — adjacent to Prestige Hillside Gateway, above Apollo Pharmacy.
What are your opening hours?
Mon – Thu 10 AM – 10 PM · Fri – Sun 9 AM – 10 PM. Open every day, including Sundays.
Do the prices include GST?
No. Rates are listed before government service taxes, which are added to the bill.
Why do some prices say “from” or “onwards”?
Those depend on your hair’s length and density, or on the stylist’s level. Your stylist confirms the price before starting.
Is the wash included with a haircut?
Yes. Every haircut includes a consultation, a hair wash and a blow-dry or styling finish.
Is it safe to colour if I’ve never done it?
Yes — book a patch test first. It’s recommended for everyone colouring for the first time.
Hair.
Women’s cuts
Is the wash and blow-dry included?
Yes. Every haircut includes the consultation, a wash and a blow-dry or styling finish. The rate card price is for the whole service; GST is added on the bill.
What’s the difference between a Top Stylist and a Senior Stylist?
Seniority. Top Stylists are the most experienced cutters on the floor; Senior Stylists have years of Toni&Guy training and a loyal client base. Both work to the same Toni&Guy methods. You can ask for either when you book.
Men’s cuts & beard
Is a wash included with a men’s cut?
Yes — consultation, wash and styling are part of every haircut price.
How much is a haircut and beard together?
A Senior Stylist cut (₹550) plus a beard shape-up (₹200) is ₹750 before GST. With a Top Stylist it’s ₹920.
Colour & balayage
How much does balayage cost?
Balayage, ombré and lumi-ombré start at ₹4,500. The final price depends on length, density and how much lightening you need, so it’s confirmed at the consultation — before anything is applied.
Do I need a patch test?
If it’s your first time colouring, yes — it’s recommended. A small dab of colour goes behind the ear or inside the elbow and is checked about 48 hours later.
Balayage & highlights
How much is balayage here?
Balayage, ombré and lumi-ombré start at ₹4,500. The final price depends on length, density and how much lightening your hair needs, so it’s confirmed at the consultation — before anything is applied.
Can dark Indian hair go blonde?
It can be lifted, but very dark hair passes through red, orange and yellow on the way. Caramel, honey and soft brown tones usually look most natural in one sitting; going much lighter is kinder to your hair done in stages.
Keratin & smoothening
What’s the difference between keratin and smoothening?
Smoothening makes hair noticeably straighter and usually lasts longer. Keratin mainly removes frizz and leaves softer movement. Rebonding is the straightest and lasts until it grows out. Hair botox is a conditioning treatment for softness and shine with the least straightening.
How much is keratin for shoulder-length hair?
From ₹8,000 at shoulder length, ₹9,000 below the shoulder and ₹12,000 to the waist. The exact price is confirmed once your stylist sees your hair’s length and density.
Hair botox
Is hair botox the same as Botox injections?
No. Nothing is injected and there’s no botulinum toxin involved. “Hair botox” is just a salon name for a deep-conditioning treatment applied to the hair, borrowed because it makes hair look smoother and younger.
Hair botox or keratin — which should I get?
Choose botox if your hair is dry or damaged and you want it softer and shinier with your natural texture intact. Choose keratin if frizz is the main problem and you’re happy for waves to relax. Your stylist will recommend one after seeing your hair.
Hair spa & treatments
Hair spa or protein treatment — which do I need?
A hair spa is for nourishment and relaxation: cleanse, mask, massage. An SP protein treatment targets one problem — dandruff, hair fall, frizz, colour care — and works best as a course of four sittings, two weeks apart.
How often should I get a hair spa?
Every three to four weeks suits most people. If your hair is damaged, your stylist may suggest a treatment course first.
Dandruff treatment
How much is a dandruff treatment?
The SP Alchemy dandruff treatment starts at ₹1,200 a sitting for men and ₹1,500 for women. It’s done as a course of four sittings, two weeks apart, with homecare in between.
Will one sitting clear my dandruff?
Usually not. Dandruff tends to come back, which is why the treatment is planned as four sittings with homecare, and why most people need some ongoing care with the right shampoo afterwards.
Blow-dry & styling
What’s the difference between a blast-dry and a blow-dry?
A blast-dry is a quick dry with no brush styling — ₹400 with a wash. A blow-dry is shaped with brushes for smoothness, volume or bends at the ends, from ₹700.
How long will a blow-dry last in Kochi’s humidity?
On frizz-prone hair, humidity can drop it within a day; smoother hair often holds till the next wash. Ironing holds better than a blow-dry, and keratin is the long-term answer to frizz.
Skin.
HydraFacial
How much is a HydraFacial here?
₹5,999 for the Deluxe 7-in-1, ₹7,999 for the Signature 10-in-1, ₹10,999 for the Luxury (adds skin tightening and open-pore care) and ₹14,999 for the Premium (adds an under-eye treatment and a clean-up). GST is extra.
Which HydraFacial should I choose?
Deluxe is a great first deep cleanse and glow. Signature adds more steps. Luxury and Premium are for firming, open pores and tired under-eyes. Your therapist recommends one after the skin consultation.
Facials
What’s the difference between Basic, Luxury and Premium?
They’re the same five facials at three levels of product and treatment — each tier goes further than the one before. Your therapist explains what each tier includes at the consultation.
Which facial is best for tan?
The De-tan & Youth Recovery facial, from ₹3,499. For a quick fix, a face-and-neck de-tan is ₹800.
De-tan & bleach
How much is a de-tan?
Face and neck is ₹800. Half arms are ₹400, full arms ₹700, half legs ₹500, full legs ₹800, and a full-body de-tan ₹3,000.
Bleach or de-tan — what’s the difference?
Bleach lightens fine hair on the skin so it blends in; a de-tan pack works on the tan itself. They share one line on the rate card at the same price per area, so ask your therapist which suits your skin.
Nails.
Nail extensions
How long do nail extensions last?
Usually three to four weeks before a refill, depending on how fast your nails grow and how you use your hands.
Gel or acrylic?
Both are ₹2,500 with gel polish. Gel feels lighter and more flexible; acrylic is harder-wearing. Your nail technician will suggest one for your nails and routine.
Manicure & pedicure
What’s the difference between Deluxe, Luxury and Premium?
All three include cut and file, cuticle cleaning, a scrub and a massage. Luxury adds a mallow soak and a pack (a de-tan pack on the manicure). Premium adds de-tan, a dead-sea mineral soak, an aqua candle scrub and a longer revitalising massage.
Is nail polish included?
Women get complimentary nail polish with every pedicure. Gel polish is priced separately — see nail extensions & gel.
Body & bridal.
Waxing & threading
Is it OK for sensitive skin?
Tell your therapist first if your skin is sensitive or you use acne medication or retinoids — they make skin more fragile, and waxing may need to wait.
Do you wax men?
Yes. Men’s waxing is 25% over the listed rates.
Eyebrow threading
How much is eyebrow threading?
₹80 for eyebrows, ₹100 for the upper lip and ₹400 for the full face. Chin and neck are ₹80; forehead and sides ₹100.
Does threading hurt?
A little — a quick sting that eases the more often you do it. It’s over in minutes, and holding the skin taut helps.
Massage & reflexology
Will my hair be oily after a head massage?
No — head and shoulder massages include a hair wash and blast-dry, so you can go straight back to work or out.
What is reflexology?
Pressure-point massage, mostly on the feet, based on the idea that points there connect to the rest of the body. Most people book it simply because it’s deeply relaxing.
Head massage
Will my hair be oily afterwards?
No — head and shoulder massages include a hair wash and blast-dry, so you can go straight back to work or out.
How much is a head massage?
A head oil massage is ₹999 for 30 minutes or ₹1,699 for 60. A shoulder and neck oil massage costs the same.
Bridal & party
How much is bridal makeup here?
Bridal hair, makeup and saree draping starts at ₹13,000 (Elegant), then ₹16,000 (Gorgeous), ₹20,000 (high-definition) and ₹25,000 (airbrush). GST is extra.
HD or airbrush — what’s the difference?
HD makeup uses fine, light-reflecting products that look seamless on camera. Airbrush sprays a thin, even layer that wears for a very long time — good for long days and humid weather.
Groom makeup
How much is groom makeup?
Groom hair and makeup is ₹6,500 (normal), ₹8,000 (high-definition) or ₹10,000 (airbrush). GST is extra.
Will I look like I’m wearing makeup?
It shouldn’t. Groom makeup evens out skin tone, controls shine and softens dark circles so you look rested on camera. Tell the artist how light you want it.
Party makeup
How much is party makeup?
Simple makeup is ₹2,000 and advanced makeup ₹4,000. The Basic party package (₹2,499) adds nail paint, a hair wash and dry, and threading to the makeup.
What’s the difference between simple and advanced makeup?
Simple makeup is lighter and more natural. Advanced makeup is fuller and more detailed — better for photos, evening light and long functions. Your artist will explain what each includes.
